Contact Us

Visit the Help Center

Please browse our FAQs page for a comprehensive list of frequently asked questions.

If you are still unable to resolve the issue, please contact us directly:


With a customer support team here in the U.S., you can speak to a live person  Monday - Friday*, 7 am - 6 pm (Central Standard Time), at (800) 626-2811

*Excluding all major holidays 

For international questions, please contact our distributor in that region.


You can reach the Mongoose customer support team via the contact us button at the bottom right hand corner of the page.