Ask Mongoose

Please browse our FAQs page for a comprehensive list of frequently asked questions.

If you are still unable to resolve the issue, you may contact us directly:


Click here to contact us online

By Phone

(800) 626-2811
Monday - Friday
8am to 5pm (Central Standard Time)
*excluding all major holidays.

By Mail

Pacific Cycle, Inc
PO Box 344
Olney, IL 62450

Another good source of information is your local Authorized Mongoose Dealer

For international questions, please contact our distributor in that region.